How does eBrainGo's pay-per-event pricing work?

eBrainGo uses a pay-per-event pricing model instead of a traditional recurring subscription. Organizers pay based on the events they run, making it a flexible option for event teams that do not want to commit to an ongoing subscription.

How do attendees download and access the eBrainGo event app?

Attendees can download the eBrainGo event app from the Apple App Store or Google Play. Once they access their event, they can use the app to view schedules, personalized agendas, venue information, networking features, and event updates in one place.

Does eBrainGo require attendees to download an app?

Yes. Attendees use the eBrainGo mobile app to access their event experience, including personalized agendas, event information, networking, updates, and AI-powered event assistance, depending on the features enabled for their event.

How do Attendee Credit Limits work?

Your attendee credits act as a shared pool for the entire year. For example, if you are on the Annual Growth plan with 3,000 credits and you use 200 for your first event, you will have 2,800 credits remaining for your other events that year. The Single Event plan includes 250 credits. If you anticipate exceeding your pool, you can easily purchase extra attendee top-up packages in advance (€2.00/credit for Single Event, €1.50/credit for Growth, €1.00/credit for Enterprise).

What are the limits on Sub Pages?

Sub pages allow you to build out your event's Home view with dedicated content sections (like Sponsor highlights or Custom Info). The Single Event plan allows up to 10 Sub Pages. If you need more flexibility, both the Annual Growth and Enterprise plans include Unlimited Sub Pages.

How much Storage is included for the Content Hub?

Storage dictates how many documents, presentation slides, and on-demand videos you can host in your Content Hub. Single Event comes with 5GB, Annual Growth with 50GB, and Enterprise with 100GB. This storage is shared across all your active events for the year. If you find yourself needing more space for your media files, you can purchase additional storage add-ons at any time.

How many Events can I run on my plan?

The Single Event plan is designed for one specific event workspace. For serial organizers, the Annual Growth plan allows up to 10 events per year, while the Enterprise plan supports up to 20 events. If you need more than 20 events, our Custom Unlimited Platform tier provides entirely uncapped event creation.

How is eBrainGo different from traditional event management platforms?

eBrainGo is an AI-powered mobile app for event experience, engagement, and business activation. It combines AI assistance, personalized attendee experiences, networking, communication, and event engagement in one connected platform.

How does eBrainGo improve attendee engagement?

eBrainGo improves attendee engagement throughout the event journey with personalized agendas, AI assistance, networking recommendations, community features, push notifications, and real-time event communication.

What does eBrainGo's AI assistant do?

eBrainGo's AI assistant helps attendees find relevant sessions, speakers, event information, schedules, venues, and logistics. Its capabilities will continue to expand as eBrainGo introduces more advanced AI features and event intelligence.

Can attendees access personalized event agendas?

Yes. Attendees can explore sessions, build personalized agendas, bookmark sessions, and add selected sessions to their personal calendar. They can also access relevant session, speaker, venue, and event information.

Does eBrainGo offer event networking and attendee engagement features?

Yes. eBrainGo helps attendees discover relevant connections and communicate with other attendees through in-app messaging. Additional networking and engagement capabilities are being introduced as the platform expands.

How does eBrainGo help sponsors measure event ROI?

eBrainGo is designed to help sponsors gain greater visibility into their event participation and engagement. Depending on the event setup and available modules, sponsors can access relevant engagement and lead insights to better understand their event impact and value.

How does lead capture work for event exhibitors?

eBrainGo supports exhibitor lead capture through badge scanning and related event engagement workflows. Available capabilities may vary depending on the event setup and modules enabled.

Does eBrainGo support QR check-in and badge scanning?

Yes. eBrainGo supports secure QR-based event check-in, badge validation, attendance tracking, and lead capture workflows, helping streamline event access and onsite engagement.

Is human and technical support available during live events?

Yes. eBrainGo combines AI-powered automation with human and technical support. Standard support is available during regional CEST working hours, with on-demand 24/7 support available when additional assistance is required.

Can eBrainGo integrate with existing event systems?

Yes. On-demand integrations are possible depending on the event's requirements and technical setup. Contact the eBrainGo team to discuss your integration needs and available options.

What types of events can use eBrainGo?

eBrainGo can support a wide range of live events, including conferences, corporate events, summits, exhibitions, trade shows, networking events, and other in-person experiences. The platform is designed to support events of different sizes and requirements.

Is attendee data secure on eBrainGo?

eBrainGo is built with security and privacy in mind and follows GDPR compliance requirements for handling personal data. Access controls and security measures are designed to help protect attendee and event data. For detailed information about eBrainGo's security practices and data protection measures, please contact our team.

Is eBrainGo suitable for small and large events?

Yes. eBrainGo is designed to support events of different sizes, from smaller gatherings to large conferences and enterprise events. Its flexible, event-based pricing allows organizers to choose an approach that fits their event needs.

Can I see eBrainGo before committing?

Yes. You can book a demo to see eBrainGo in action and explore how the platform can support your event, attendee engagement goals, and operational needs.

Frequently Asked Questions

Pricing & Access

eBrainGo uses a pay-per-event pricing model instead of a traditional recurring subscription. Organizers pay based on the events they run, making it a flexible option for event teams that do not want to commit to an ongoing subscription.
Attendees can download the eBrainGo event app from the Apple App Store or Google Play. Once they access their event, they can use the app to view schedules, personalized agendas, venue information, networking features, and event updates in one place.
Yes. Attendees use the eBrainGo mobile app to access their event experience, including personalized agendas, event information, networking, updates, and AI-powered event assistance, depending on the features enabled for their event.
Your attendee credits act as a shared pool for the entire year. For example, if you are on the Annual Growth plan with 3,000 credits and you use 200 for your first event, you will have 2,800 credits remaining for your other events that year. The Single Event plan includes 250 credits. If you anticipate exceeding your pool, you can easily purchase extra attendee top-up packages in advance (€2.00/credit for Single Event, €1.50/credit for Growth, €1.00/credit for Enterprise).
Sub pages allow you to build out your event's Home view with dedicated content sections (like Sponsor highlights or Custom Info). The Single Event plan allows up to 10 Sub Pages. If you need more flexibility, both the Annual Growth and Enterprise plans include Unlimited Sub Pages.
Storage dictates how many documents, presentation slides, and on-demand videos you can host in your Content Hub. Single Event comes with 5GB, Annual Growth with 50GB, and Enterprise with 100GB. This storage is shared across all your active events for the year. If you find yourself needing more space for your media files, you can purchase additional storage add-ons at any time.
The Single Event plan is designed for one specific event workspace. For serial organizers, the Annual Growth plan allows up to 10 events per year, while the Enterprise plan supports up to 20 events. If you need more than 20 events, our Custom Unlimited Platform tier provides entirely uncapped event creation.

Attendee Engagement & AI

eBrainGo is an AI-powered mobile app for event experience, engagement, and business activation. It combines AI assistance, personalized attendee experiences, networking, communication, and event engagement in one connected platform.
eBrainGo improves attendee engagement throughout the event journey with personalized agendas, AI assistance, networking recommendations, community features, push notifications, and real-time event communication.
eBrainGo's AI assistant helps attendees find relevant sessions, speakers, event information, schedules, venues, and logistics. Its capabilities will continue to expand as eBrainGo introduces more advanced AI features and event intelligence.
Yes. Attendees can explore sessions, build personalized agendas, bookmark sessions, and add selected sessions to their personal calendar. They can also access relevant session, speaker, venue, and event information.
Yes. eBrainGo helps attendees discover relevant connections and communicate with other attendees through in-app messaging. Additional networking and engagement capabilities are being introduced as the platform expands.

Sponsors & Exhibitors

eBrainGo is designed to help sponsors gain greater visibility into their event participation and engagement. Depending on the event setup and available modules, sponsors can access relevant engagement and lead insights to better understand their event impact and value.
eBrainGo supports exhibitor lead capture through badge scanning and related event engagement workflows. Available capabilities may vary depending on the event setup and modules enabled.
Yes. eBrainGo supports secure QR-based event check-in, badge validation, attendance tracking, and lead capture workflows, helping streamline event access and onsite engagement.

Event Operations & Support

Yes. eBrainGo combines AI-powered automation with human and technical support. Standard support is available during regional CEST working hours, with on-demand 24/7 support available when additional assistance is required.
Yes. On-demand integrations are possible depending on the event's requirements and technical setup. Contact the eBrainGo team to discuss your integration needs and available options.
eBrainGo can support a wide range of live events, including conferences, corporate events, summits, exhibitions, trade shows, networking events, and other in-person experiences. The platform is designed to support events of different sizes and requirements.

Security & Business

eBrainGo is built with security and privacy in mind and follows GDPR compliance requirements for handling personal data. Access controls and security measures are designed to help protect attendee and event data. For detailed information about eBrainGo's security practices and data protection measures, please contact our team.
Yes. eBrainGo is designed to support events of different sizes, from smaller gatherings to large conferences and enterprise events. Its flexible, event-based pricing allows organizers to choose an approach that fits their event needs.
Yes. You can book a demo to see eBrainGo in action and explore how the platform can support your event, attendee engagement goals, and operational needs.

Frequently Asked Questions About eBrainGo